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(847) 669-6060
The Huntley Ford front desk under the Ford oval, with signs pointing to sales and service.
Reviews

Huntley Ford reviews

What customers say about Huntley Ford is published on independent review sites. Here is where to read it, what each site shows, and who to call when a visit did not go the way it should.

Huntley Ford 13900 Automall Drive, Huntley, IL 60142 · Just off Route 47 at I-90
Ratings

Our rating on every review site

Checked Sept. 17, 2026. Ratings move every day, so follow the links for today’s figures and the reviews behind them.

Huntley Ford ratings by review site, checked Sept. 17, 2026
SiteRatingReviewsRead them
Google4.2 out of 57,346Google reviews
DealerRater4.4 out of 51,163DealerRater reviews
Cars.com4.7 out of 53,904Cars.com reviews
CARFAX4.1 out of 5, Top-Rated Dealer in 2021, 2023 and 2025649CARFAX reviews
Kelley Blue Book4.7 out of 5Not shownKelley Blue Book reviews
Better Business BureauA+, accredited since July 2, 2020Not a star ratingBBB profile
Why the numbers differ

Each site collects reviews in its own way and counts them differently, so the averages and totals do not match. Reading two or three of them gives a fuller picture than any one.

Awards

CARFAX Top-Rated Dealer, three times

CARFAX names Top-Rated Dealers each year from the reviews customers leave on CARFAX. Huntley Ford was named in 2021, 2023 and 2025. Read the reviews behind it.

  • CARFAX Top-Rated Dealer badge, 2025

    2025

  • CARFAX Top-Rated Dealer badge, 2023

    2023

  • CARFAX Top-Rated Dealer badge, 2021

    2021

When something goes wrong

How problems get fixed

A review tells other drivers what happened. A call gives the store the chance to put it right.

  • Customer relations

    Talk to Karina Eckert

    Karina is Huntley Ford’s customer relations manager. If a purchase or a repair went wrong, call (847) 669-6060 and ask for her.

    All the ways to reach us
  • Google

    Replies on the Google listing

    The store answers reviews publicly on its Google listing, where you can read the replies alongside the reviews.

    Open the Google listing
  • Better Business Bureau

    BBB complaints

    Huntley Ford is accredited by the Better Business Bureau. The BBB forwards complaints to the business and shows its responses on the BBB profile.

    View the BBB profile
Leave a review

Tell other drivers how it went

Reviews help the next customer decide, and they tell the store what to keep doing and what to fix. One site is plenty.

Questions

Questions about Huntley Ford reviews

Is Huntley Ford a reliable dealership?

Judge from the record. On Sept. 17, 2026, Huntley Ford was rated 4.2 out of 5 on Google from 7,346 reviews and 4.4 out of 5 on DealerRater from 1,163, and it holds an A+ rating from the Better Business Bureau. CARFAX has named it a Top-Rated Dealer in 2021, 2023 and 2025. The links in the ratings table open the reviews themselves, good and bad.

What are people saying about Huntley Ford?

Read the reviews where they were written. The ratings table on this page links to Huntley Ford’s reviews on Google, DealerRater, Cars.com, CARFAX, and Kelley Blue Book.

How do I leave a review for Huntley Ford?

Open Huntley Ford’s Google listing and choose Write a review, or use DealerRater, Cars.com, or Yelp. The links are in the Leave a review section above.

Who do I contact about a bad experience?

Karina Eckert, the customer relations manager. Call (847) 669-6060 and ask for her.

See for yourself

Visit Huntley Ford

Meet the team behind the reviews, on Automall Drive in Huntley.